VC Solutions – Terms & Conditions
1. Scope of Services
VC Solutions provides marketing, advertising, web design, social media management, email marketing, geofencing, and related services as outlined in each proposal, agreement, or invoice.
2. Client Responsibilities
Client will provide required materials (content, branding, credentials), approvals, and timely responses. Client-caused delays extend delivery dates without penalty to VC Solutions.
3. Payments & Non-Refundable Policy
All deposits/retainers and payments for work in progress are non-refundable once work has begun. Work may be paused for late or missing payments. Invoices may incur late fees if not paid by the due date.
4. Cancellations
If Client cancels after work has started, Client remains responsible for all completed work, committed expenses, and any third-party fees through the date of cancellation.
5. Chargebacks & Disputes
Filing a chargeback without first attempting in good faith to resolve the dispute with VC Solutions constitutes a breach of this agreement. All project rights, licenses, and deliverables are revoked until the dispute is resolved. VC Solutions may pursue collection, including reasonable attorney and recovery fees.
6. Timelines & Delivery
All timelines are estimates unless otherwise stated in writing. VC Solutions is not responsible for delays caused by Client inaction or third-party vendors.
7. Intellectual Property
Upon full payment, Client is granted rights to the final, approved deliverables. VC Solutions retains ownership of all drafts, working files, tooling, templates, and proprietary processes unless otherwise agreed.
8. Performance Disclaimer
Marketing outcomes depend on many factors outside VC Solutions’ control. No guarantees of specific results (e.g., revenue, leads, rankings) are made.
9. Limitation of Liability
To the maximum extent permitted by law, VC Solutions is not liable for indirect, incidental, special, or consequential damages, including lost profits or opportunities. Aggregate liability is limited to fees paid to VC Solutions for the specific services giving rise to the claim within the preceding three months.
10. Third-Party Costs
Media spend (e.g., ad platforms), software subscriptions, and third-party costs are paid by Client or reimbursed to VC Solutions and are non-refundable once purchased.
11. Amendments
We may update these Terms & Conditions from time to time. Continued use of our services after updates constitutes acceptance of the revised terms.
12. Governing Law & Venue
These terms are governed by the laws of the State of Florida, without regard to conflicts of law. Exclusive venue is Hillsborough County, Florida.